See where a potential customer has to work too hard.
Unclear offers, missing product information and awkward enquiry steps can leave buyers with unanswered questions. The review identifies observable friction and suggests a more direct route.
A focused review of up to five public pages, translated into practical decisions for your business.
Understand whether visitors can recognise your offer, find useful evidence and take the next step. Receive annotated screenshots, prioritised findings and a plan your team can act on.
The result is a decision document: what is getting in the way, why it matters and what deserves attention first.
Unclear offers, missing product information and awkward enquiry steps can leave buyers with unanswered questions. The review identifies observable friction and suggests a more direct route.
A prioritised plan helps you decide what can be improved now, what needs development and what can wait. Each recommendation is connected to a business purpose and an indicative effort level.
Annotated evidence and plain-language actions help an owner, marketer and developer discuss the same issue. You can use the report with your current team or ask airb to scope implementation.
The review is useful on its own. You can implement the recommendations with airb, your existing supplier or your own team.
We look at audience fit, service/product explanations, evidence, meaningful first steps and whether important buying questions are answered.
We inspect navigation, readability, mobile layouts, contact visibility and the public steps leading to an enquiry or purchase.
We check basic search signals such as titles, descriptions, headings, canonical URLs and crawl files, alongside visible loading and layout issues.
Illustrative example for a fictional equipment supplier. These findings demonstrate the format; they are not an audit of a real business or measured sales results.
The product page leads to a generic contact form with no product reference. The buyer has to describe the item again, and the sales team may need another exchange to identify it.
Carry the product code into the enquiry, make the requested next step explicit and show confirmation. Check whether requests arrive with enough information for a useful first reply.
A broad slogan appears before any explanation of the equipment or intended customer. A first-time visitor must explore further to determine whether the supplier is relevant.
Add a clear offer and audience description beside the existing brand message. Ask a few representative buyers to explain the offer after a short read, and record what remains unclear.
Images have no reserved space and load at a larger size than the page needs. Buttons move during loading, making product checking more awkward on a narrow screen.
Serve appropriately sized images, reserve dimensions and defer images below the first view. Compare mobile loading and layout behaviour before and after the change.
Confirm the website, up to five pages, intended audience and the main action visitors should take.
We inspect the agreed public pages on desktop and a narrow screen, collect evidence and assess the relevant discovery basics.
The proposed first-delivery target is five working days after complete inputs. Your report and recording explain what matters and why.
Send one combined clarification list within seven days. Then take the plan to your team or request a separate implementation proposal.
One business goal, one website, up to five public pages and one report in the agreed language. The package focuses on visible customer journeys and basic technical discovery signals.
It is a good starting point when the website is live, but the team needs a clearer order for its next improvements.
Implementing fixes, reviewing source code or private admin areas, security testing, full accessibility audits, extensive keyword research and analytics installation are separate engagements.
Tests that submit enquiries, create accounts or make purchases are not part of this public review. Additional websites, language versions or a larger page set are agreed before extending the scope.
Tools can identify technical symptoms. This package connects selected observations to your offer, customer journey and next business decisions. The result is a prioritised interpretation, rather than an unexplained list of scores.
Yes. Recommendations include the observed issue, its context, a proposed action and what to verify afterwards. You choose who implements them.
No implementation is included in the review price. You receive a useful standalone plan and can ask for a separate quote for selected changes.
No. The standard package reviews public pages. Any later work requiring private access is agreed separately.
The report includes material findings and strengths worth preserving. The package covers up to ten findings; a well-functioning site may need fewer changes.
It can review the public buying journey. If the question is specifically about upgrades, module compatibility or maintenance, the Drupal website review is the more appropriate starting point.
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